Terms and Conditions

1. Agreement to Terms

These Terms govern the business relationship between ANET Studios and its clients. Our services are offered exclusively to businesses, sole traders, and other persons acting in a commercial or professional capacity (Unternehmer, §14 BGB), not to consumers (§13 BGB). By accessing or using ANET Studios' services you confirm you are acting in a commercial capacity and agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services. Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data in accordance with GDPR.

2. Services Description

ANET Studios provides software development services to businesses, including web development, app development, SEO/GEO optimisation, managed hosting, and consulting. The specific deliverables, timeline, and fees for each engagement are set out in a written proposal or Statement of Work (SOW).

3. Service Engagement

Each project is defined by a written proposal or Statement of Work (SOW). The signed SOW together with these Terms forms the contract; where they conflict, the SOW prevails. When you engage our services:

• Work is limited to the scope set out in the SOW; anything outside it is a change request, quoted separately and actioned only on written approval
• You provide accurate information, content, access, and timely approvals; delays you cause extend agreed deadlines accordingly
• On delivery of a milestone you have 10 business days to accept it or give a written, itemised list of defects; use in live production, or silence past 10 business days, counts as acceptance (Abnahme)
• The number of revision rounds is stated in the SOW; further changes are billable
• You are responsible for all activity under any accounts or credentials we issue you, and must notify us promptly of any unauthorised use

4. Intellectual Property Rights

Upon receipt of full payment, all intellectual property rights in the custom deliverables created specifically for the client transfer to the client; title and rights pass only once all fees are paid in full. ANET Studios retains ownership of its pre-existing materials, tools, methodologies, and non-client-specific code, and grants the client a licence to use them as embedded in the deliverables. Third-party and open-source components remain subject to their own licences.

We may reference the project and display non-confidential work in our portfolio unless the SOW states otherwise. Client-specific deliverables may be further governed by separate project agreements.

5. Payment Terms

Unless the proposal states otherwise:

• All fees are net and exclusive of VAT, which is added where applicable
• Fees, milestones, and currency are set out in the proposal or SOW
• A 50% deposit is required to begin a project, with the balance due on acceptance or before go-live
• Invoices are payable within 14 days of issue
• Retainer services (e.g. hosting, SEO) are billed monthly in advance
• On overdue accounts we may charge statutory late-payment interest (in Germany, 9 percentage points above the base rate plus a EUR 40 flat fee under §288 BGB; in Ireland under the Late Payment in Commercial Transactions Regulations) and suspend work after notice
• Sums already invoiced for work performed are non-refundable unless otherwise agreed

6. Confidentiality

Both parties keep confidential any proprietary information shared during the engagement (business strategies, technical data, client information, and anything marked confidential) and use it only for the project. This obligation survives termination. It does not apply to information that is or becomes public through no fault of the receiving party, was independently developed, or must be disclosed by law (with prior notice where permitted). Where we process personal data on the client's behalf, the parties enter a Data Processing Agreement under Art. 28 GDPR.

7. Warranties and Disclaimers

We warrant that the deliverables will materially conform to the agreed specification for 60 days after acceptance, and we will repair or re-perform defects reported within that period at no charge (Nacherfüllung). This warranty does not cover, and we do not otherwise guarantee:

• Uninterrupted or error-free operation
• Specific commercial results or outcomes
• Issues caused by your own changes, third-party services, or hosting outside our control
• Compatibility with future third-party platform or browser changes

8. Limitation of Liability

We are fully liable for damage caused by intent or gross negligence, for injury to life, body or health, for fraudulently concealed defects, and under any mandatory statutory liability. For slight negligence we are liable only for breach of a material contractual obligation (a duty whose fulfilment makes proper performance of the contract possible and on which you may reasonably rely), and then only for foreseeable, contract-typical damage. All other liability for slight negligence is excluded. Where liability is limited, our total liability is capped at the fees paid for the project giving rise to the claim. We are not liable for indirect or consequential loss except in the mandatory cases above.

9. Acceptable Use

You agree not to:

• Use our services for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Copy, reverse engineer, or attempt to extract our source code
• Use our services to create competing products or services

10. Term and Termination

Project contracts run until acceptance and the end of the warranty period; retainers run month-to-month and may be terminated by either party on 30 days' written notice. Either party may terminate for material breach not cured within 14 days of written notice, or on the other party's insolvency. On termination you pay for all work performed and accepted up to that date, and we hand over the deliverables you have paid for; you must then cease use of any materials not yet paid for.

11. Ownership, Handover, and Offboarding

You own 100% of the code, content, and assets we build for you (see Section 4) and are free to host them anywhere. This section explains exactly what a handover includes at no charge, and what is available as an optional, separately quoted service.

• Free handover, always: On completion of your project and receipt of full payment (Section 4), or on termination under Section 10 in respect of work you have paid for and accepted, we provide — at no additional charge and with no exit fee — the full source code and version-control history, your design assets and technical documentation, and a self-contained, portable build of your deliverable that runs on infrastructure independent of ANET Studios (for websites, a static or pre-rendered build; for applications, a documented deployment package with a database export and environment/configuration template). This is never withheld or made conditional on purchasing any other service.
• Optional white-glove migration: If you would like us to install the deliverable on infrastructure you control, carry out the DNS cut-over, and support your team through the move, this is a separate professional service quoted in advance as a one-time fee based on complexity — indicatively from around EUR 150–300 for a static website, and from around EUR 500–1,500 or more for an application with a database, authentication, or custom workflows. This service is optional: it is never required in order to receive your code and a working, portable build under the paragraph above.
• Domains, DNS, and third-party accounts: Your domain name(s), DNS records, and any third-party accounts used by your project (for example payment processors, email, or analytics services) remain your responsibility. We assist with their configuration during an active engagement but do not own or control them on your behalf.
• Post-launch support window: Where your proposal or SOW includes a bundled post-launch support period, that period covers deployment assistance and defect remediation for the delivered code, and presumes the deliverable is hosted on ANET Studios' infrastructure under our Managed Hosting service. It is not a commitment to operate, monitor, or provide live-environment support for the deliverable on infrastructure you control. If you self-host from launch, the same window instead covers deployment assistance and defect fixes to help you stand the deliverable up on your own infrastructure.
• End of the support window: We will notify you in writing at least 14 days before your bundled support window ends. By the date given in that notice, you may either sign up to a Managed Hosting plan or take the free handover package described above. Your site or application is never suspended, deleted, or left to lapse without this notice.

Where a handover involves personal data we process on your behalf as a data processor, we will provide it to you in a commonly used, machine-readable format within a reasonable time, consistent with Article 20 GDPR and the Data Processing Agreement referred to in Section 6.

12. Dispute Resolution

Any disputes arising from these terms shall first be addressed through good-faith negotiation. If unresolved within 30 days, they shall be subject to the exclusive jurisdiction of the courts of Ireland.

13. Governing Law

These Terms are governed by the laws of Ireland, without regard to its conflict-of-law provisions. For clients with their seat in Germany, mandatory provisions of German law remain unaffected.

14. Changes to Terms

We may update these Terms for new engagements at any time by posting them on this page. Changes to an existing, signed contract require the agreement of both parties; we do not change the terms of work already commissioned by posting alone.

15. Contact Information

For questions about these Terms and Conditions, please contact us: